FAQ

GENERAL QUESTIONS

Who’s Clutch’d Passports?


We are an exclusive travel group for 30 and over adults looking to explore the world with other likeminded people.




Do you provide travel quotes for private trips?


We only offer private travel quotes for our VIP travelers. Refer to our VIP program to view qualifications.




Is Clutch’d Passports women only travel group?


No. Clutch’d Passports welcomes both men and women over the age of 30. Our clients are solo travelers, couples, and individuals who appreciate done for you, hassle free, boutique style travel.




What are your hours?


We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday, 11 am to 6 pm (301) 531-4243. We respond promptly to email inquiries at info@clutchdpassports.com




What is the difference between air & land accommodations and land only?


Air & Land includes your roundtrip airfare and all hotel accommodations. Land only option includes all trip accommodations and excludes the roundtrip airfare. With the land only option, you are responsible for your roundtrip ground transfers to our hotel on arrival and departure dates if you do not depart and arrive at the same time as the group.




What is included in your hosted group trips?


Trip prices are based on standard single and double room occupancy. View full itinerary and exclusions under each destination option. If you have any additional questions for our team, please contact us at info@clutchdpassports.com





PAYMENT QUESTIONS

Who’s Clutch’d Passports?


We are an exclusive travel group for 30 and over adults looking to explore the world with other likeminded people.




Do you provide travel quotes for private trips?


We only offer private travel quotes for our VIP travelers. Refer to our VIP program to view qualifications.




Is Clutch’d Passports women only travel group?


No. Clutch’d Passports welcomes both men and women over the age of 30. Our clients are solo travelers, couples, and individuals who appreciate done for you, hassle free, boutique style travel.




What are your hours?


We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday, 11 am to 6 pm (301) 531-4243. We respond promptly to email inquiries at info@clutchdpassports.com




What is the difference between air & land accommodations and land only?


Air & Land includes your roundtrip airfare and all hotel accommodations. Land only option includes all trip accommodations and excludes the roundtrip airfare. With the land only option, you are responsible for your roundtrip ground transfers to our hotel on arrival and departure dates if you do not depart and arrive at the same time as the group.




What is included in your hosted group trips?


Trip prices are based on standard single and double room occupancy. View full itinerary and exclusions under each destination option. If you have any additional questions for our team, please contact us at info@clutchdpassports.com





RESERVATION QUESTIONS

Can I still participate in a trip if the initial deposit date has passed?


Only if space is still available. You must be prepared to make the first deposit and on time payments thereafter. Your monthly payment may be higher based on when you book, as the payment plan is divided by the remaining months prior to final payment date




Do you offer roommate matching?


Yes, when available. We do our best to match solo travelers who are willing to share a room, however we do not make that guarantee. Individuals will only be matched after 50% of the trip has been paid. Keep in mind, if your roommate decides to cancel the booking, a single supplement rate will be applied to your account unless a replacement is listed. Roommate matching is not always guranteed.




When will I received the itinerary for the trip?


Itineraries are listed on our website under trips. The final full itinerary will be sent to members 30-45 days prior to departure via email.




Should I purchase travel insurance?


TRAVEL INSURANCE (Effective 5/1/2020)

​CLUTCH’D PASSPORTS requires all travelers to purchase travel insurance for your CLUTCH’D PASSPORTS hosted trip. The ideal insurance policy would cover the cost of trip cancellations, flight delays and cancellations, loss of employment, and accidents and illnesses suffered by you that would prevent you from traveling on your booked trip or that may occur during the trip. You should consider purchasing additional coverage to cover any money you may have spent prior to your scheduled trip departure. Travelers must provide CLUTCH’D PASSPORTS a copy of the policy within 30 days of booking or risk your trip being canceled and loss of initial deposit.

​It is CLUTCH’D PASSPORTS’ recommendation each Traveler purchase a travel insurance policy within fourteen (14) days of booking their scheduled trip for maximum coverage. The recommended insurance policy would include a minimum of $100,000 of coverage and cover emergency transportation/evacuation and Cancel for Any Reason (CFAR) at minimum.

​CLUTCH’D PASSPORTS may provide a list of travel insurance providers to the Traveler as a courtesy. CLUTCH’D PASSPORTS does not provide any guarantees as to the coverage or service provided by these insurance agencies.

​Traveler agrees to use this insurance policy in the event that they are unable to attend the scheduled trip, due to traveler’s fault or otherwise, or incurs any other loss related to the Scheduled Trip.

Travel insurance generally only covers unforeseen events. Most insurers classified Coronavirus as a ‘known event’ late January 2020. Please note that most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. Client understands that he/she is bound by the terms of the insurance policy as it relates to Coronavirus/Covid-19.




Do I need a passport to travel with Clutch’d Passports?


We are a travel group and require all members to have a passport prior to booking any of our hosted international trips.