FAQ

GENERAL QUESTIONS

Who’s Clutch’d Passports?


We are an exclusive travel group for 30 and over adults looking to explore the world with other likeminded people.




Do you provide travel quotes for private trips?


We only offer private travel quotes for our VIP travelers. Refer to our VIP program to view qualifications.




Is Clutch’d Passports women only travel group?


No. Clutch’d Passports welcomes both men and women over the age of 30. Our clients are solo travelers, couples, and individuals who appreciate done for you, hassle free, boutique style travel.




What are your hours?


We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday, 11 am to 6 pm (301) 531-4243. We respond promptly to email inquiries at info@clutchdpassports.com




What is the difference between air & land accommodations and land only?


Air & Land includes your roundtrip airfare and all hotel accommodations. Land only option includes all trip accommodations and excludes the roundtrip airfare. With the land only option, you are responsible for your roundtrip ground transfers to our hotel on arrival and departure dates if you do not depart and arrive at the same time as the group.




What is included in your hosted group trips?


Trip prices are based on standard single and double room occupancy. View full itinerary and exclusions under each destination option. If you have any additional questions for our team, please contact us at info@clutchdpassports.com





PAYMENT QUESTIONS

Payment Plan Available?


Yes, our hosted trips are planned more than a year in advance to give our Clutch Mates time to make payments on their vacation. Final payments are usually due 90-60 days before your travel dates. All members on payment plans are expected to adhere to the agreed upon payment schedule. Our team will only grant one payment extension per trip. Send all payment extension request to info@clutchdpassports.com. Failure to make on time payments for 60 days will result in your reservation automatically being canceled with no refund (per our terms and conditions.




What is your refund policy?


If you cancel within 48hrs of making your deposit you get a full refund. After the 48hr period has expired funds are non-refundable; however, exception to instances may be considered where travel insurance has been purchased. Each traveler is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each traveler is required to purchase travel insurance.




What is single supplement?


Most hotel fees are designed for 2 people in a room which lowers the cost per person. When a person is traveling solo, they will have to pay the additional fee to have a single occupancy room. The single supplement fee will be added to your booking to confirm the hotel.





RESERVATION QUESTIONS

Who’s Clutch’d Passports?


We are an exclusive travel group for 30 and over adults looking to explore the world with other likeminded people.




Do you provide travel quotes for private trips?


We only offer private travel quotes for our VIP travelers. Refer to our VIP program to view qualifications.




Is Clutch’d Passports women only travel group?


No. Clutch’d Passports welcomes both men and women over the age of 30. Our clients are solo travelers, couples, and individuals who appreciate done for you, hassle free, boutique style travel.




What are your hours?


We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday, 11 am to 6 pm (301) 531-4243. We respond promptly to email inquiries at info@clutchdpassports.com




What is the difference between air & land accommodations and land only?


Air & Land includes your roundtrip airfare and all hotel accommodations. Land only option includes all trip accommodations and excludes the roundtrip airfare. With the land only option, you are responsible for your roundtrip ground transfers to our hotel on arrival and departure dates if you do not depart and arrive at the same time as the group.




What is included in your hosted group trips?


Trip prices are based on standard single and double room occupancy. View full itinerary and exclusions under each destination option. If you have any additional questions for our team, please contact us at info@clutchdpassports.com